Returns & Exchanges at The Rainbow Stores
We want you to love every color you wear, which is why we offer a 30-day hassle-free return policy for all unworn apparel with original tags attached. If your purchase isn't a perfect fit, we are here to help you find your true hue.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn items in their original packaging, ensuring all garment tags and labels remain securely attached.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.